Privacy Policy

Last updated: January 7, 2026

Azorlabs is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data in compliance with the General Data Protection Regulation (GDPR - Regulation EU 2016/679).

1. Data Controller

The controller for processing your personal data is:

Azorlabs

Email: info@azorlabs.com

Phone: +351 968 718 616

Location: Azores, Portugal

2. Personal Data We Collect

We may collect and process the following personal data:

2.1 Data Provided Directly by You

  • Full name
  • Email address
  • Phone number
  • Information about your business
  • Messages and communications you send us

2.2 Data Collected Automatically

  • IP address
  • Browser and device type
  • Pages visited on our website
  • Date and time of access
  • Cookies (with your consent)

3. Purpose of Data Processing

We use your personal data for the following purposes:

📧 Responding to your requests

Processing and responding to information requests, quotes and contacts via the website form.

💼 Service delivery

Providing contracted IT services and maintaining communication about ongoing projects.

📊 Improving our website

Analyzing website usage to improve user experience (only with consent for analytical cookies).

⚖️ Compliance with legal obligations

Complying with applicable legal, tax and regulatory obligations.

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Consent: When you contact us via the form or accept cookies
  • Contract execution: To provide contracted services
  • Legitimate interest: To improve our services and commercial communications
  • Legal obligation: To comply with legal and tax requirements

5. Data Sharing

Azorlabs does not sell, rent or share your personal data with third parties for marketing purposes. We may share data only in the following situations:

  • Service providers: Companies that help us operate the website (e.g. hosting services, email)
  • Legal obligations: When required by law or competent authorities
  • With your consent: In any other situation with your express authorization

6. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected:

  • Contact requests: Up to 2 years after the last contact
  • Clients: During the contract term and up to 5 years after for tax purposes
  • Cookies: As defined in the cookie policy (usually 12 months)

7. Your Rights

According to GDPR, you have the following rights regarding your personal data:

✅ Right of Access

Know what personal data we have about you

✏️ Right to Rectification

Correct incorrect or incomplete data

🗑️ Right to Erasure

Request deletion of your data

⛔ Right to Object

Object to processing of your data

📦 Right to Portability

Receive your data in a structured format

🔒 Right to Restriction

Limit processing of your data

To exercise any of these rights, contact us at info@azorlabs.com. We will respond within 30 days.

8. Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device.

Types of Cookies:

  • Essential Cookies: Necessary for basic website functioning (do not require consent)
  • Preference Cookies: Store your preferences (e.g. cookie consent)
  • Analytical Cookies: Help us understand how visitors use the website (require consent)

You can manage your cookie preferences at any time via the Cookie Settings link in the website footer.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include:

  • SSL/HTTPS encryption for data transmission
  • Restricted access to personal data only to authorized personnel
  • Regular and secure backups
  • Continuous security monitoring

10. International Transfers

Your personal data is stored and processed within the European Union. If it is necessary to transfer data outside the EU, we will ensure that adequate safeguards are in place in compliance with GDPR.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with the revised "Last updated" date. We recommend that you review this policy regularly.

12. Complaints

If you consider that your data protection rights have been violated, you have the right to file a complaint with the competent supervisory authority:

Comissão Nacional de Proteção de Dados (CNPD)

Website: www.cnpd.pt

Email: geral@cnpd.pt

Phone: +351 213 928 400

Privacy Questions?

If you have questions about this Privacy Policy or how we treat your data, please do not hesitate to contact us.

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